Effective Date - 3rd December 2025

1. Introduction

At FZ – ADAT LLC, your privacy is important to us. We run a completely free, non-profit coupon and promo-code platform that helps shoppers across the UAE, Middle East, Africa, and Europe save money every day.

This Privacy Policy explains what information FZ – ADAT LLC collects, how we use it, how we protect it, and the choices you have. By using ADAT, you agree to the practices described in this policy. We collect only the information we need to keep the service running smoothly and to make your experience better.

2. What This Policy Covers

This Privacy Policy applies to all information collected or processed by FZ – ADAT LLC (Dubai Free Zone Establishment – License No. 1701894 | TRN 100473453500153) when you visit our website www.adat.ae (including any subdomains or future domains we may operate), use our coupon, promo-code, and deal-finding platform on desktop or mobile browser, interact with any official ADAT social media pages or profiles (Facebook, Instagram, Twitter/X, TikTok or others), subscribe to or receive our newsletters, deal alerts, push notifications, or emails, or engage with any current or future tools, widgets, browser extensions, or features we provide, collectively referred to as the “Services”. The terms “FZ – ADAT LLC “we, “us”, or “our” always refer to the same legal entity named above.

3. What This Policy Does Not Cover

This Privacy Policy does not apply to any third-party websites, mobile applications, online stores, checkout systems, payment processors, affiliate platforms, or services, even if you reach them by clicking a link on our platform. It also does not cover the privacy practices of social media platforms themselves when you interact with our pages on those platforms. Once you leave our Services, the privacy policy of the respective third party governs, and we recommend reviewing it before providing any information to them.

4. Other Important Resources

Depending on regulatory requirements, we may issue jurisdiction-specific notices or additional disclosures to ensure compliance with applicable laws. These notices should be reviewed together with this Privacy Policy and apply only where relevant to your location.

5. Information We Collect

FZ-ADAT LLC may collect the following categories of personal information when you use our Services:

1. Identity and contact information: Your full name, email address, telephone number, shipping or postal address, and any other details you voluntarily provide when registering for deal alerts, contacting support, reporting a broken coupon, entering promotions, or filling in any form on the site.
2. Information: Preferred language, favorite stores or categories, notification settings, and any custom preferences you set.
3. Transaction and coupon-usage information: Records of the offers, coupons, or promo codes you search for, view, click, copy, or attempt to redeem; the merchant websites you visit via our links; whether a coupon was marked as working or expired; general location data derived from your IP address (city/country level only); confirmation signals from affiliate networks that a purchase was completed (we never receive payment card numbers or bank details); and timestamps of all actions.
4. Technical and device information: IP address, browser type and version, operating system, device model, unique device identifiers, time-zone setting, screen resolution, installed browser plugins, and advertising identifiers (e.g., Apple IDFA or Google Advertising ID when you use mobile browsers).
5. Cookies and tracking-technology information: Data collected through cookies, pixel tags, web beacons, local storage, and similar technologies.
6. Communication and marketing information: Your subscription preferences, records of emails or notifications we sent you, whether you opened or clicked them, survey responses, and any correspondence you have with us.

When you provide information, we may collect details you voluntarily submit. When you browse our website, we automatically collect information about your device and the duration and manner in which you navigate the website.
We do not collect, and we ask you not to provide, any sensitive or special-category personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, or sexual orientation).

6. How We Collect Personal Information

We collect personal information directly from you whenever you actively and voluntarily provide it through our Services. This includes situations such as filling in any form on the website or our tools, subscribing to email newsletters, push notifications, or personalized deal alerts, contacting our customer support team via email, live chat, or official social media channels, participating in surveys, feedback requests, user testing sessions, or promotional activities, voluntarily submitting additional details such as a shipping address (only when strictly required for certain cashback or reward validations), or any other occasion where you type, upload, or otherwise submit information to us directly.

Automatically, as you use our Services

We automatically collect certain information about your device, browser, and interaction with our Services through commonly used technologies whenever you visit our website, use our tools, widgets, browser extensions, or any future mobile applications. This includes data gathered via cookies, pixel tags (web beacons), local storage objects, server logs (recording your IP address, access times, referring pages, and pages visited), browser fingerprinting components (browser type and version, screen resolution, installed fonts or plugins, language settings, time-zone), device identifiers and advertising identifiers (such as Apple IDFA, Google Advertising ID, or equivalent identifiers on mobile browsers), clickstream data that tracks your navigation flow (pages viewed, links clicked, coupons copied or redeemed, searches performed, time spent on each page), and interaction tracking for emails or notifications (delivery status, opens, and clicks).

From trusted affiliate networks and merchant partners

We receive limited information in aggregated or pseudonymized form from trusted affiliate networks and merchant partners whenever you click on a link, or complete a purchase through one of our tracked links. This information consists solely of confirmation signals (such as a transaction ID, order value, date and time, and attribution status) needed to validate cashback eligibility, confirm successful coupon redemptions, or process rewards, along with aggregated performance data (for example, average success rate of a particular code across all users or the most popular categories in a region). These transfers never include your name, email address, telephone number, full postal address, payment card details, or any directly identifiable personal information; they are used exclusively for transaction validation, reward processing, and improving the overall accuracy and relevance of the coupons and deals displayed on our platform.

7. How and Why We Use Personal Information

1. Operating and delivering the Services: We process your personal information as necessary to provide you with the core features and functionality of our platform. This includes displaying relevant coupons, offers, and promotions based on your preferences and location, verifying the authenticity and validity of coupon codes when you attempt to redeem them, and sending you the deal alerts, notifications, or updates that you have explicitly requested through email, push notifications, or in-app messages. It also covers essential activities such as storing your saved preferences, favorite stores, and redemption history, and ensuring the smooth day-to-day operation of all services you access.


2. Personalizing and continuously improving your experience and the platform: To make your experience more relevant and enjoyable, we use your personal information to tailor content and recommendations specifically to you. This involves analyzing your browsing behavior, search history, saved deals, clicked offers, and overall interaction patterns within the app or website. By understanding your interests, we can suggest personalized coupons, categories, retailers, or promotions that are most likely to be valuable to you. Additionally, we use this data to test new features, refine user interface designs, optimize performance, and continually enhance our algorithms so that the platform becomes faster, smarter, and more intuitive over time.


3. Communicating with you: Effective and timely communication is essential for a trusted relationship. We therefore process your personal information to send you important messages like significant changes to our Terms of Service, Privacy Policy, or platform features, and to respond promptly and thoroughly to any customer support inquiries, feedback, or issues you raise. Where you have given consent or were permitted by law, we may also send you optional marketing communications about new offers, features, or partnerships that we believe may interest you.


4. Performing analytics and research: We conduct analytics and research using both individual and compiled data to gain deeper insights into how our services are used and how we can make them better. This includes examining broad usage trends, performance metrics, geographic patterns, and anonymized demographic information. The resulting insights help us identify opportunities for new functionalities, improve existing ones, measure the success of promotions and marketing campaigns, and make informed product decisions that ultimately benefit all users.


5. Detecting, preventing, and investigating fraud, abuse, or security risks: Protecting the integrity of our platform and safeguarding every user is a top priority. We process personal information to monitor unusual or suspicious activity, detect automated scraping or bot behavior, identify fraudulent coupon redemptions, or any other violations of our Terms of Service. When potential abuse is detected, we may investigate further and take appropriate action.


6. Complying with legal and regulatory obligations: We are required to process certain personal information to comply with applicable laws and legitimate requests from authorities. This includes adherence to UAE Federal Decree-Law No. 45/2021 on the Protection of Personal Data and any other relevant local or international regulations.

We process your personal data only to the extent strictly necessary for the purposes outlined above and always in full compliance with applicable data protection laws.

8. Who We Share Personal Information With, and Why

FZ – ADAT LLC does not sell your personal information. We share it only in the following limited circumstances:

1. With contracted service providers: We engage trusted third-party service providers (cloud hosting, email and push-notification delivery, customer support platforms, analytics tools, etc.) who are contractually bound by strict data-processing agreements compliant with UAE Federal Decree-Law No. 45/2021 and other applicable laws. They may access your personal information only to perform the specific services we request and are prohibited from using it for their own purposes.


2. With affiliate networks and merchants: When you redeem a coupon or complete a tracked purchase, we share limited transaction-related information (transaction ID, order value, etc.) solely to validate your eligibility and ensure you receive the correct discount or reward. We never disclose your name, email, phone number, or any directly identifiable information to these partners for marketing purposes.


3. With law enforcement agencies, regulators, or courts: We may disclose information when legally required or permitted (e.g., court order, subpoena, or to comply with UAE or international regulations). Whenever possible and legally allowed, we will notify you before such disclosure.


4. In connection with a business transfer: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the successor entity. We will provide prior notice and ensure the receiving entity is bound by privacy obligations at least as protective as this Policy.

9. International Transfers

Your information is primarily stored and processed in the United Arab Emirates. When data is transferred to service providers in other countries, we implement appropriate safeguards such as Standard Contractual Clauses approved by the relevant authorities to ensure equivalent protection.

Social Media

When you engage with FZ – ADAT LLC on social media platforms, we may receive information based on your interactions and your privacy settings within those platforms. Posts made on social media may be visible to others and are governed by the terms and policies of the platforms, not by FZ – ADAT LLC. We advise against posting personal or sensitive information publicly.

10. How We Safeguard Personal Information

FZ – ADAT LLC maintains a comprehensive security program that includes administrative, technical, and physical measures designed to protect against unauthorized access, loss, alteration, or disclosure. These include system monitoring, controlled access measures, encrypted storage where applicable, and protocols designed to maintain data integrity. While we implement industry-standard protections and work diligently to protect your information, no method of transmission over the internet or electronic storage is completely secure.

12.Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Policy and to comply with legal obligations (including legal compliance, dispute resolution, fraud prevention, internal recordkeeping, and operational continuity). After that period, the data is securely deleted or anonymized.

13. Your Privacy Rights and Choices

You have important rights over your personal data, and we are committed to honoring them in full compliance with applicable privacy laws (including the UAE Personal Data Protection Law, GDPR, where applicable, and other relevant regulations).

Specifically, depending on your location and the applicable law, you may have the following rights:

1. Right to access: Request a copy of the personal information we hold about you.
2. Right to rectification: Ask us to correct inaccurate or incomplete personal information.
3. Right to erasure (“right to be forgotten”): Request deletion of your personal information when it is no longer needed, when you withdraw consent, or when we no longer have a lawful basis to retain it.
4. Right to restrict processing: Ask us to temporarily limit how we use your data in certain circumstances (e.g., while we verify its accuracy).
5. Right to data portability: Receive your personal information in a structured, commonly used, and machine-readable format, and have it transmitted to another organization where technically feasible.
6. Right to object: Object to processing based on our legitimate interests or for direct marketing purposes.
7. Right to withdraw consent: Where we rely on your consent (e.g., for marketing communications or optional cookies), you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact our Data Protection team at [email protected]. We will acknowledge your request promptly and respond within the timeframe required by law, typically 30 days (or sooner where required). In some cases, we may need to verify your identity before processing your request.

You also have the right to complain to the relevant data protection authority in your jurisdiction if you believe your rights have been violated.

14. Cookies and Managing Your Preferences

FZ – ADAT LLC uses cookies, pixel tags, local storage objects, and similar tracking technologies (collectively “cookies”) to:

1. Ensure the proper functioning of our website and services (essential cookies)
2. Remember your preferences and settings (functional cookies)
3. Analyze how visitors use our site and improve performance (analytics cookies)
4. Personalize content and advertisements shown to you (personalization and advertising cookies)
5. Measure the effectiveness of marketing campaigns

You have full control over non-essential cookies:

1. When you first visit our website, our cookie consent banner allows you to accept all cookies, reject non-essential ones, or customize your preferences category by category.
2. You can change your choices at any time by clicking the “Cookie Settings” or “Manage Preferences” link.
3. Most web browsers allow you to manage cookies through their settings. You can block or delete cookies or set your browser to notify you when cookies are being used. Instructions are available in your browser’s help section (e.g., Chrome, Firefox, Safari, Edge).
4. On mobile devices, you can often reset your advertising identifier or limit ad tracking in your device settings.

Please note that blocking or deleting certain cookies may affect website functionality or limit personalized features.

15. Advertising of FZ – ADAT LLC on Third-Party Sites

We work with third-party advertising partners who may display ADAT-related advertisements on external websites or applications based on aggregated or inferred information (browsing patterns, general location). This information is not used to personally identify you. You may adjust browser or device settings to limit targeted advertising.

16. Protecting Children’s Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If a parent or guardian believes that a child has provided information to us, they should contact us so we can take appropriate action.

17. Changes to This Policy

We may revise this Policy periodically to reflect updates to our practices, improvements to our Services, changes in applicable laws, or other operational adjustments. When changes occur, the revised version will be posted here with a new “Effective” date. We will provide prominent notice of material changes on the site or via email. We encourage users to review this Policy regularly.

18. Additional Provisions

18.1 Legal Bases for Processing

1. Consent: Marketing communications, optional cookies, personalized advertisements, surveys, analytics.
2. Contractual necessity: preferences storage, coupon redemption assistance.
3. Legitimate interests: Fraud detection, platform optimization, analytics, security, operational improvements.
4. Legal obligation: Compliance with UAE PDPL, GDPR (where applicable), and other regulatory requirements.

18.2 Automated Processing and Profiling

1. Personalization and analytics do not produce legal or similarly significant effects.
2. Profiling is used only to deliver relevant coupons, categories, and store recommendations.

18.3 Cross-Border Data Transfers

1. Transfers outside the UAE use Standard Contractual Clauses or equivalent safeguards.
2. Additional technical and organizational measures ensure data security.

18.4 Data Protection Officer & Privacy Team

1. FZ – ADAT LLC has a dedicated privacy team.
2. Contact: [email protected].

18.5 User Responsibilities

1. Verify third-party merchant privacy practices.
2. Avoid sharing sensitive information on public platforms.
3. Exercise data rights as provided.

How to Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, you may contact us using the details below:

ADAT: https://www.adat.ae/
Email: [email protected].
Location: United Arab Emirates

We will respond to all valid requests within the timeframe required under applicable data protection laws.